Stay Safe and Informed

977 app Responsible Gambling

Keep entertainment within limits. 977 app believes that healthy and informed gambling habits are the source of lasting enjoyment. On this page, learn how to keep yourself and your family safe.

For users aged 21 and above

Our Commitment

977 app is an entertainment platform where every member's wellbeing is our top priority. Users must be at least 21 years old to take part in any activity — whether casino games or sports betting. We maintain strict age-verification measures to prevent underage access.

Gambling is a form of entertainment, not a source of income. Financial pressure, loneliness, or emotional distress can sometimes lead people toward excessive play. At 977 app we are aware of these risks, and you can find out more about how we work to build a safe environment on our About Us page.

Before you play, set a daily or weekly budget and do not go beyond that limit. Remember, only place bets with money whose loss would have no impact on your daily life.

Under our Terms and Conditions, every member agrees to follow the responsible gambling policy when opening an account. You can use the self-control tools listed below to set your own limits.

Self-Control Tools

When you log in to 977 app, you will find the following features in your account settings. Any of these can be activated at any time at your own discretion.

Deposit Limit

Set a maximum amount you can deposit per day, week, or month in advance. Once the limit is reached, the system will automatically block further deposits.

Deposit Limit

Bet Limit

Add an upper limit on the amount you can bet per single wager or per day. This reduces the chance of placing large bets on a momentary impulse.

Bet Limit

Break (Cooling-Off)

Temporarily close your account for a few days or weeks. Once the set period passes, your account will reactivate automatically.

Cooling-Off Period

Self-Exclusion

Deactivate your account completely for a longer period. During exclusion, no login, betting, or deposit will be possible.

Self-Exclusion

Session Time Limit

Set a time limit on how long you play in one sitting. When the time is up, a warning will appear and the session will end.

Session Limit

Reality Check Reminder

Receive pop-up notifications at set intervals — see how long you have been playing and how much you have spent.

Reality Check

To activate any of these tools, log in to 977 app, go to your account settings, or contact 24/7 live chat support.

Warning Signs

If you notice any of the following in yourself or someone you know, it is time to seek help.

  • Playing repeatedly to try to recover lost money
  • Hiding gambling from family or friends
  • Spending money meant for bills or essential needs on bets
  • Feeling restless or agitated when unable to play
  • Taking on debt or borrowing money to gamble
  • Prioritising gambling over work, studies, or sleep
  • Returning to play repeatedly despite deciding to stop
  • Seeing gambling as the only way to relieve stress

Ways to Get Support

Asking for help is not a weakness — it takes courage. Take any of the following steps.

977 app Live Chat

Get support in Bengali 24 hours a day, 7 days a week. Our team will help you with self-exclusion or setting limits.

Email Support

Write about your situation in detail and send us an email. Replies are provided in both Bengali and English.

Family and Loved Ones

Talk to a trusted person in your family. Support from loved ones plays the most effective role in recovery.

Professional Advice

Reach out to a mental health specialist or behavioural therapist. Professional counselling can provide a long-term solution.

Responsibilities of Parents and Guardians

Access to this platform is strictly prohibited for anyone under 21. If there are minors in your home, make sure your 977 app account login details remain unknown to them. Use password protection and PIN locks on your devices.

As a parent or guardian, you may use third-party parental control software that allows you to block specific websites and apps. For more information on this, visit our Frequently Asked Questions (FAQ) page.

Information and Privacy

Any request you make related to responsible gambling — self-exclusion, temporary account suspension, or setting limits — is handled with full confidentiality. To learn how your personal information is stored and kept secure, read our Privacy Policy.

Remember, responsible gambling is not just a personal decision — it is a commitment to your family and society. 977 app is with you in that responsibility.

Questions About Responsible Gambling

Users must be at least 21 years old to take part in casino games and sports betting at 977 app. Age is verified during account registration and additional identity documents may be requested if needed.

No, your account balance remains safe when self-exclusion is activated. Your funds will be accessible once the exclusion period ends or when you recover your account through the support team.

Lowering a limit takes effect immediately. Increasing a limit is subject to a waiting period — this measure protects members from raising limits on impulse.

If you want to seek support for someone you know, contact 977 app directly via 24/7 live chat or email. Our team can communicate in Bengali and will help you understand the situation and take the necessary steps.

No. Setting limits or seeking support for responsible gambling is entirely voluntary and has no negative effect on the normal operation of your account. It is in fact a sign of healthy gambling habits.

If you find yourself playing repeatedly to recover lost money, hiding it from family, spending money meant for essential expenses on bets, or being unable to stop playing — these are signs of problematic behaviour. In this situation, speak to our support team or someone in your family.